Customer Service Outsourcing

It is common for an enterprise to focus its IT efforts on challenging new projects and setting maintenance aside as a secondary priority. INTELSYS can assist by freeing up your IT resources from performing routine support functions and taking responsibility for maintenance and support projects. Our software development capabilities enable us to provide knowledge transfer and professional support for legacy applications and systems. In our maintenance procedures we use the "change request" approach, enabling you to keep systems in line with end users' requirements.

Whether you are looking for someone to maintain your existing applications, or migrate you to a new platform, our experienced software consultants and project managers have the skills to take control of your systems. Our reliable and efficient team will reduce your application maintenance costs without disrupting your current business activities, employee morale, service levels, or productivity and deliver a quality outsourcing service.

We also manage the applications in our offshore development center in Russia. We provide software support solutions in the following areas.

Technical Support and Maintenance:

• Localized Support and Maintenance
• After Sales Tech Support
• Helpdesk Support